Our Team​

Delivery Information

Welcome to Shop cannabis EU! We want to make your shopping experience as smooth and enjoyable as possible, and that includes fast and reliable delivery of your cannabis products.

Shipping Information

At ShopCannabisEU, we take pride in delivering your orders securely and promptly. We use trusted shipping carriers to ensure that your products arrive safely and in a timely manner.

Shipping Areas

We currently ship to all countries within the European Union. We are working to expand our reach, so keep an eye out for future shipping options beyond the EU!

Processing Time

Once your order is placed, it will be processed within 1–2 business days. Orders placed over the weekend or during public holidays will be processed on the next business day.

Shipping Time

  • Standard Shipping: Typically takes 3–5 business days depending on your location.
  • Express Shipping: If you need your order urgently, choose our express shipping option, which usually arrives within 1–3 business days.

Please note that delivery times may vary due to local holidays, customs processing, or unforeseen circumstances.

Shipping Costs

  • Standard Shipping: €45 (Free for orders over €1000)
  • Express Shipping: €65  (Free for orders over €1500  )

Discreet Packaging

Your privacy is important to us. We ship all orders in plain, discreet packaging, with no logos or markings that would indicate the contents. This ensures that your purchase remains private.

Tracking Your Order

Once your order has been dispatched, you will receive an email with your tracking number and a link to track your shipment. You can use this information to monitor the status of your delivery in real-time.

Delivery Issues

While we work hard to ensure that all orders arrive on time, sometimes delays can occur. If you experience any issues with your delivery (such as late or damaged packages), please contact our customer service team at support@shopcanabiseu.com, and we’ll assist you promptly.

Returns & Refunds

We hope you are happy with your purchase! However, if there are any issues with your order upon delivery (such as damaged products or incorrect items), please contact us within 14 days of receiving your order, and we will arrange a return or exchange.

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